Since its launch in 2018, the Viv’ Run, Roger Vivier’s first running shoe by Creative Director Gherardo Felloni, has become one of the Maison’s best-loved styles. “Sneakers have evolved from being just sports shoes,” Felloni says. “Now, it represents the lifestyle of modern women.”

An unexpected mix of luxury and sporty style, the Viv’ Run features a perfect fusion of the creativity of couture and the energy of running. Handcrafted in mesh fabric, net and neoprene, it is at the unlikely intersection of high fashion and sports. Stylish companions for women on-the-go, the Viv’ Run sneakers feature a 7.5-cm curved heel, hidden inside the sole, inspired by Monsieur Vivier’s Choc heel created in 1959. A reference to the iconic design of the Belle Vivier, the traditional shoe laces of a running shoe give way to a signature buckle, in either rubber or embellished with crystals, creating a unique contrast between contemporary street style and luxury.


This Spring/Summer 2020, Felloni continues the evolution of the Viv’ Run. Two new additions make their debut this season: the Viv’ Run Strass Mule and the Viv’ Run Strass Buckle Sandal. The Viv’ Run Strass Mule combines easy-to-wear mules with the sporty style of sneakers. It comes with an open back, and is handcrafted using a mix of high-performance materials that is unique to this design. The Viv’ Run Strass Buckle Sandal brings together a summer mood and an energetic spirit in one contemporary shoe. The open sandal comes with two adjustable leather straps and the signature crystal buckle, while retaining the distinct sole of the Viv’ Run.



North Pole Marathon 2020

FWD returns as title sponsor of the North Pole Marathon 2020, putting conservation education at the heart 

Hong Kong team Annie Liu, Andy Leung and Hard Tsui together with new member Wong Ho Fai joins FWD team members across Asia to take the Arctic race by storm

FWD Group (“FWD”) is pleased to sponsor FWD North Pole Marathon, the world’s coolest marathon, for the fourth consecutive year. In addition, FWD will support 12 runners from across Asia to take part on 13 April, 2020 and will reinforce the understanding and the importance of preserving the environment through the sponsorship.


Three runners who represented FWD Hong Kong last year, including artist Annie Liu; singer Andy Leung, and highly experienced marathon runner Hard Tsui, will be joined this year by new ultra-marathon runner Wong Ho Fai. These four runners will represent FWD Hong Kong in the half and full marathon races respectively.

This year, FWD is also introducing a new way to celebrate living by educating an incentive to preserve the environment. Working with EcoMatcher, a reforestation enterprise, FWD will plant trees to offset CO2. FWD is aiming to plant three forests across Asia including the Philippines, Thailand and Indonesia. In addition, FWD Hong Kong aims to plant 1,000 trees in Thailand and Nepal, equivalent to two forests, to make the event more meaningful by contributing to the natural preservation of the environment.


Ultra-marathon runner joined the long-anticipated Arctic race

This year, FWD invited ultra-marathon runner Wong Ho Fai to join the Hong Kong runners. Augmenting the promotion of FWD North Pole Marathon 2020, the four Hong Kong representatives created a series of promotional videos themed “#MyCoolestFace” and were painted in realistic snow-like special effects make-up to accentuate the extremities of the arctic cold, highlighting their determination to conquer the North Pole.


Annie Liu pointed out that the snow-like make up effect on her face recalled her memory from last year. “Last year, I stayed at Longyearbyen for a week when it was -30 ° C so I needed to eat a lot to keep warm. The snow-like makeup reminded me of how harsh the environment was and it spurred me on to be well prepared this year to cope with such extreme conditions.” Speaking of being able to embark on the journey again, Annie expressed, “I’m more excited to be able to represent FWD Hong Kong again this year, giving me another chance to finish the challenge.” “Courage is built over time. Just like when I entered the entertainment industry, I needed to accumulate experience over many years. This was fueled by my passion and drive to accept more and greater challenges ahead.”


It was the singer Andy Leung’s first time to experience makeup with special effects and was exceptionally excited on the shooting day. “The special effects were so realistic that I literally felt like I was in the North Pole and made the running shots especially realistic. I perspire a lot from the rush of adrenaline, so I needed to quickly cooldown otherwise I would’ve had to get my makeup redone from scratch.” On why he fell in love with running, Andy explained, “I initially started to run to improve my singing. I never imagined that I would fall in love with the sport. Just as I started singing as a result of my passion for music, I had never imagined my music could influence others.” Andy elaborated on his decision to participate in the FWD North Pole Marathon last year was to motivate others to courageously pursue their dreams.  “One’s biggest obstacle is often himself. If you have enough determination and perseverance, you can surely achieve every goal.”

Hard Tsui said, “Last year’s FWD ‘78° North’ Marathon was the first marathon I took part in under extreme weather conditions. Although I was not able to complete it within my target time, it was an unforgettable experience. Having this opportunity again, I will leverage my previous experience, enjoy the race, and overcome the psychological pressure under such extreme climate. My goal is to break my record last year!”


Wong Ho Fai is very excited to participate in the marathon in the polar region. “As an ultra marathon runner, I spent 73 days completing a 3,500 kilometers course. But when it comes to the extreme cold I am about to face, it will be a great challenge to my mind and body. I believe one’s potential is unlimited – we are able to challenge further and further with our determination.”

FWD Team Asia takes part in the world’s coldest marathon

The four Hong Kong runners will join eight runners from five regions in Asia to form FWD Team Asia. The team includes Thomas Jason Peters and Misaki Izuoka from Japan; Joyete Jopson from the Philippines; Thị Ly Bạch and Duy Quang Trần from Vietnam; Itthipol Samutthong and Somchai Khemglad from Thailand and Rob Schimek from FWD Group.


Ken Lau, Managing Director of Greater China and Hong Kong Chief Executive Officer of FWD, said, “We are very honored to again be the title sponsor of the North Pole Marathon and support the runners to challenge the Arctic. We have given extra meaning this year through our environmental-driven initiatives which is inspired by our own FWD Team Asia. Our runners are awe-struck by the natural landscape of the North Pole where it is also vulnerable to climate change. At FWD, we pride ourselves in our challenger brand values and will start doing our part in helping preserve the environment we live in and encourage people to celebrate living.”

Fortnum’s Celebrates Collaboration

Fortnum’s Celebrates Collaboration with Contemporary Artist Zhang Enli with Exclusive Print and Hand-Finished Scarf

Following an acclaimed artistic collaboration between Fortnum & Mason and Zhang Enli in September 2019, two limited edition products will arrive in Fortnum’s K11 MUSEA store on Monday 9th March.

Last year Fortnum’s exhibited a series of 22 artworks by Zhang Enli in its flagship store in London’s Piccadilly, 19 of which were specially commissioned for Fortnum’s. Through expressive use of shape and colour, Zhang Enli is able to elevate the seemingly ordinary into something far beyond, just as Fortnum’s does in its endeavours to make the everyday that little more extraordinary.

Inspired by the artist’s increased travel to and across the UK over the past year, these works harnessed themes of travel, mapping, immigration and relocation.

‘The Tea Garden’ Exclusive Limited Print (HKD 3,718)

Hero artwork ‘The Tea Garden’, inspired by maps and contours that reference tea plantations in Hunan and outlying islands of Hong Kong, is exclusively available as a print for HKD 3,718 in limited quantity. Created in collaboration with London-based designer Jane Carr, an exclusive scarf is also available in the Tea Garden print for HKD 2,388. Made by craftsmen in the historic mills of Como in Italy, each cashmere blend scarf is finished with hand-rolled or hand-frayed hems.

‘The Tea Garden’ Exclusive Scarf (HKD 2,388)

Five more paintings were commissioned to hang on the walls of the restaurant 181, while Enli also designed the caddy for our Musea Blend tea, created exclusively for sale in Hong Kong.

Hong Kong Exclusive Musea Blend (HKD298)



The partnership with Zhang Enli is the latest demonstration of Fortnum’s long-standing commitment to the arts across its centuries of history. From commissions with Yves Saint Laurent, Charles Creed and Salvatore Ferragamo, to the more recent works of Richard Brendon and Rory Dobner, Fortnum’s has had a pivotal role in the careers of some of the most celebrated and ground-breaking artists.


K11 MUSEA MUSE EDITION: The Cutting-Edge Fashion Destination for Fashion Insiders
K11 MUSEA Launches K11|ANTONIA – K11’s First Ever-Global Fashion Venture with World’s Most
Iconic Italian Fashion Forward Style Maker Antonia

This March, K11 MUSEA, Hong Kong’s Silicon Valley of Culture adds to its reputation as an innovative cultural-retail destination with MUSE EDITION delivering the most
forward-thinking brands in luxury streetwear, sophisticated ready-to-wear and runway. Previously, New World Centre, where K11 MUSEA MUSE EDITION stands today was the site where many fashion brands first laid down their roots in Hong Kong. It’s fitting that today MUSE EDITION can bring together an unmatched fashion edit for the tastes of the city’s contemporary fashion insiders and global millennials alike. MUSE EDITION continues to pioneer an unparalleled fashion experience by welcoming one of the world’s most directional and influential fashion forward style maker Antonia to Hong Kong with the launch of the K11|ANTONIA multi-brand flagship store. To mark its arrival, over 25 boldly styled key Spring/Summer looks curated by co-founder Antonia Giacinti and her team will be presented on customised mannequins at the heart of K11 MUSEA’s Opera Theatre to MUSE EDITION. This month, K11 MUSEA also sees Global Fashion icon Chiara Ferragni’s first flagship store open in Hong Kong.

A ground-breaking collaboration between K11 and Antonia, the new K11|ANTONIA is set to become a top destination for style mavens as a focal point of MUSE EDITION in K11 MUSEA. With over 5,700 square feet of space, K11|ANTONIA will debut both co-founders Antonia Giacinti’s & Maurizio Purificato’s handpicked selection and signature blend of high fashion, streetwear and ready to wear brands. With its unique styling and fashion edits, K11|ANTONIA is a platform for positioning niche brands beside fashion heavyweights. Over 50 established and trailblazing brands including Bottega Veneta, Burberry, Chloé, Miu Miu, Jacquemus, Balmain, Alessandra Rich, The Attico, Alanui, Ambush, Kolor, White Mountaineering and more are available.

Designed by Italian architect Vincenzo de Cotiis, Antonia’s long standing partner in the development of its retail concepts in Milan, K11|ANTONIA will feature three distinct yet free-flowing spaces dedicated to men’s and women’s ready-to-wear and women’s accessories. The store’s high-impact décor features mirrors, smoky glass, rustic stained glass, steel, brass and marble in a palette of gold, gray, beige and blurry pink. True standout fixtures will include a key translucent pastel pink sneaker wall in the men’s area made with specially-treated fibreglass and a custom sculpted curved marble ‘installation’ island in the women’s area that will display and feature key seasonal looks. Signifying the arrival of K11|ANTONIA , over 25 boldly styled key Spring/Summer looks curated by Antonia Giacinti and her team will be presented on a collective of customised mannequins. These hyper-realistic mannequins, designed by architect De Cotiis, are modelled on real people using a special 3D scanning and printing technique. Each mannequin features a special highlight color as an added artistic touch. The looks are told in a three-part story: Pastel Sorbet Dreams, Natural Earth Tone and Garden Party. From 26 March – 26 April, these iconic looks will feature throughout K11 MUSEA , enticing visitors to discover and explore the exciting new K11|ANTONIA fashion flagship.

Strike a pose; Take a selfie on the K11 MUSEA Red Carpet
From 26 th March – 26 th April, visitors to K11 MUSEA can enjoy checking out the customised mannequins from K11|ANTONIA and snap a fashion selfie on the Red Carpet at the Opera Theatre. Follow the red carpet trail that leads to MUSE EDITION, strike a pose at the neon sign and upload the picture on Instagram, hashtag #K11FashionMuse (Instagram account setting will need to be set to public) to collect a printed photo of your most fashionista moment!

To enjoy a special K11|ANTONIA opening offer, visitors can download the K11 App and use it to scan QR codes on the customised mannequins. They will then receive the exclusive K11| ANTONIA offer directly in their K11 App.
Instagram : @k11musea @k11_antonia
#K11MUSEA #K11FashionMuse #MUSEAlook #SiliconValleyofCulture #K11ANTONIA


Dior | Makeup Backstage by Peter Philips


Autumn-Winter 2020-2021 Ready-to-Wear Collection by Dior, Dior Show Backstage

Dior Make-up created and styled by Peter Philips

Photography: Vincent Lappartient for Christian Dior Parfums
Videography: Hugo Jozwicki @hugojozwicki
When using this photos on instagram or social media, thanks to credit : Makeup by @diormakeup @peterphilipsmakeup

Highlighted Product:
Diorshow On Stage Liner #091
Diorshow Khol #099


Healthy Yoga Retreat Packages

Azerai Can Tho Introduces 4- and 6-Day Healthy Yoga Retreat Packages

Yoga fans and wellness enthusiasts will learn to master essential poses while calming their minds and re-energizing their bodies with new, multiple-day healthy yoga retreat packages at Azerai Can Tho.

The retreats are for experienced practitioners and newcomers alike, and include 6 day/5 night (“Ultimate Yoga Retreat”) and 4 day/3 night (“Essential Yoga Getaway”) options. All retreats feature twice-daily yoga sessions, daily spa treatments and specially designed healthy “yogic menus” for breakfast, lunch and dinner.

Located on a private islet on the Hau River in Vietnam’s Mekong Delta and accessible only by boat, Azerai Can Tho offers a peaceful natural setting for the retreats, with a breezy outdoor yoga pavilion overlooking mature banyan trees and lush greenery. The resort is secluded but close to the city of Can Tho.

All retreats begin with a wellness consultation and introductory yoga session on the first evening, followed by a healthy dinner at the resort’s Cafe.

Mornings typically begin with a special detox tea made with turmeric, ginger, lemongrass and orange peel (and optional lime juice and honey). Then it’s time for the first of the day’s two yoga sessions: a 60-minute dynamic hatha yoga and static asanas session.

During their stay, guests will have one breakfast served on board the resort’s luxury boat, as they take in the sights and smells of the Nine Dragon River Delta. All meals served as part of the healthy yoga retreats feature detailed calorie counts and dietary highlights, with most dishes including vegetarian, gluten-free, egg-free and dairy-free options.

Each afternoon, guests will experience a different spa treatment, such as traditional Vietnamese oil therapy or a harmonious facial treatment, at The Azerai Spa, in addition to steam and sauna sessions to detoxify the body and relax the muscles. An evening 60-minute hatha yoga session caps each day before another healthy dinner at the Cafe.

Also included in the retreats are pranayama breathing practice, meditation sessions, a live cooking session, and herbal teas and snacks, including nourishing natural juices such as “Immune Booster,” made with spinach, celery, lemon, ginger and apple, and “Glowing Skin,” which features beetroot, orange, apple, cucumber and celery.

Healthy yoga packages are priced at 65,850,000 VND ($2,833 USD) for the “Ultimate Yoga Retreat” and 38,500,000 VND ($1,656 USD) for the “Essential Yoga Getaway.” For more information or reservations, please contact


Inspired by the ancient Chinese concept of Jing, representing calmness, stillness and tranquility, The Ritual of Jing helps you create a personal sanctuary where you can escape from the hectic pace of everyday life. Discover this collection built out of two ranges: Relax & Sleep. Infusing the two ranges in this collection into your daily routines will help you relax, calm the mind, and improve the quality of your sleep. It’s essential to relax the mind, as your daily state of mind influences the quality of your sleep.

The Relax range contributes to full relaxation with its floral and warm fragrance -based on the essential oils Sacred Lotus and Jujube- providing a calming and soothing experience due to the composition of a lovely bouquet of delicate and intense blossoms combined with the softness of woods and musks. Relax and calm your body and mind with this long-lasting soothing fragrance throughout the day

The second range is our Sleep collection which helps you discover your path to inner peace just before bed time. This range features a tranquil fragrance -based on the essential oils of Lavender and Sacred Wood- that helps to promote the quality of your sleep. It opens up with fresh, citrus notes but shows an elegant and precious heart of lavender, leading to a well-balanced woody and musky base. Finish your day with this warm, peaceful fragrance and prepare for sleep with a serene and tranquil routine.

Leading Yachts of the World Gears Up for Asia Pacific Launch

New travel technology brand Leading Yachts of the World has opened offices in key strategic markets Bangkok, Phuket, Singapore and Hong Kong, in preparation for its bid to disrupt the yachting, travel trade and hospitality industries in Asia. With its new, fully automated digital travel ecosystem, propelled by proprietary technology from AVA Software, Leading Yachts of the World is poised for its Asia Pacific debut in Q2 2020.

Leading Yachts of the World CEO and co-founder Anthony Brisacq is one of the world’s foremost experts in technology-based solutions for the yachting and hospitality industries. Speaking of his company’s expanding footprint in Asia ahead of its launch in the region, he said:  “The main factor that compelled us to create Leading Yachts of the World is the need to have a credible online entity that provides access to yachting experiences seamlessly, using a cloud-based platform where the Hospitality and Travel industries meet the Yachting market.”

He added: “We then realized that Yachting and Hospitality are competing in the same space. By linking these two sectors, we are able to create important collaborative opportunities for our members and partners to benefit the global HNWI client base. By adopting our application, our Hospitality industry members gain a revenue channel, our Yachting Partners win business and bookings and the customer, the end-user, wins a safe, efficient, reliably fully automated service experience.”

He explained that Thailand, Singapore and Hong Kong are three of the most strategically important markets for market entry in Asia, hence the reason for opening the company’s first offices in the region in these countries.

“Phuket as a yachting destination is one of the most developed, mature and sophisticated in Asia, whereas key decision makers and high net worth individuals are concentrated in cities such as Bangkok, Singapore and Hong Kong, so it is imperative that my team and I have a presence in these cities,” he added.
The platform is being rolled out to the travel and hospitality industries in Thailand, Malaysia, Singapore and Hong Kong as well as in European destinations such as the French Riviera, Monaco, Corsica and Sardinia in Italy, Spain, Greece and Croatia, in Q2 2020, with more international destinations set to follow.

For more information about Leading Yachts of the World, please visit Alternatively, to learn more about AVA Software, please head to

Qantas Group Update on Coronavirus Response

The Qantas Group has announced further cuts to its international flying, reducing capacity by almost a quarter for the next six months.

The latest cuts follow the spread of the Coronavirus into Europe and North America over the past fortnight, as well as its continued spread through Asia, which has resulted in a sudden and significant drop in forward travel demand.

These additional changes will bring the total international capacity reduction for Qantas and Jetstar from 5 per cent to 23 per cent versus the same time last year and extend these cuts until mid-September 2020.

The biggest reductions remain focussed on Asia (now down 31 per cent compared with the same period last year). Capacity reductions to the United States (down 19 per cent), the UK (down 17 per cent) and Trans-Tasman (down 10 per cent) will also be made in line with forward booking trends.


Rather than exit routes altogether, Qantas will use smaller aircraft and reduce the frequency of flights to maintain overall connectivity.

This approach results in eight of the airline’s largest aircraft, the Airbus A380, grounded until mid-September. A further two A380s are undergoing scheduled heavy maintenance and cabin upgrades, leaving two of its A380s flying.

In response to strong customer demand for the direct Perth-London service, the existing Sydney-Singapore-London return service (QF1 and QF2) will be temporarily re-routed to become a Sydney-Perth-London service from 20 April.

The start of Qantas’ new Brisbane-Chicago route will be delayed from 15 April to mid-September.

Jetstar will make significant cuts to its international network, including suspending flights to Bangkok and reducing flights from Australia to Vietnam and Japan by almost half. Jetstar’s daily Gold Coast to Seoul flight was suspended last week.

(See table below for more detail of international network changes.)

Domestically, Qantas and Jetstar capacity reductions will be increased from 3 per cent to 5 per cent[1] through to mid-September 2020, in line with broader economic conditions.

In total, this is the equivalent of grounding 38 Qantas and Jetstar aircraft[2] across the international and domestic network. The Group’s total capacity reduction changes from 4 per cent (announced on 20 February) to 17 per cent for the last quarter of FY20.

Given the reduced flying across the Qantas Group fleet, maintenance work will be brought forward where possible to make best use of this time.


The Group is taking decisive action to mitigate the significant adverse impact of Coronavirus on demand, including longer range capacity cuts that improve the business’ ability to reduce costs. However, given the dynamic and uncertain nature of this situation, it is not possible to provide meaningful guidance at this time on the size of that impact on Group earnings for the remainder of FY20.

In line with its Financial Framework the Group is in a strong position, with low debt levels and a long debt maturity profile, $1.9 billion in cash plus a further $1 billion in undrawn facilities and $4.9 billion in unencumbered assets.

To help maintain this position in the face of current uncertainty, the Board has decided to cancel the off-market buyback announced in February, which will preserve $150 million in cash. The interim dividend of 13.5 cents per share will still be paid on 9 April.


In addition to cutting capacity, a number of cost reduction measures will be triggered across the Qantas Group, including:

  • Annual management bonuses set to zero for FY20.
  • For the remainder of FY20:
    • Qantas Chairman will take no fees.
    • Group CEO will take no salary.
    • Qantas Board will take a 30 per cent reduction in fees.
    • Group Executive Management will take a 30 per cent pay cut.
  • Freeze of all non-essential recruitment and consultancy work.
  • Asking all Qantas and Jetstar employees to take paid or unpaid leave in light of reduced flying activity.

A material drop in fuel price has provided a significant cost benefit in addition to the saving from lower consumption. The Group’s total fuel cost is now expected to be $3.74b[3] (excluding the benefit of capacity reductions compared with the same time last year) with limited participation to further falls in Brent crude prices.


Announcing the changes, Qantas Group CEO Alan Joyce, said: “In the past fortnight we’ve seen a sharp drop in bookings on our international network as the global coronavirus spread continues.

“We expect lower demand to continue for the next several months, so rather than taking a piecemeal approach we’re cutting capacity out to mid-September. This improves our ability to reduce costs as well as giving more certainty to the market, customers and our people.

“We retain the flexibility to cut further or to put capacity back in as this situation develops.

“The Qantas Group is a strong business in a challenging environment. We have a robust balance sheet, low debt levels and most of our profit comes from the domestic market. We’re in a good position to ride this out, but we need to take steps to maintain this strength.

“When revenue falls you need to cut costs, and reducing the amount of flying we do is the best way for us to do that.

“Less flying means less work for our people, but we know coronavirus will pass and we want to avoid job losses wherever possible. We’re asking our people to use their paid leave and, if they can, consider taking some unpaid leave given we’re flying a lot less.

“Annual management bonuses have been set to zero and the Group Executive team will take a significant pay cut for the rest of this financial year.

“It’s hard to predict how long this situation will last, which is why we’re moving now to make sure we remain well positioned. But we know it will pass, and we’ll be well positioned to take advantage of opportunities when it does.”


Qantas and Jetstar will contact customers affected by these changes in the coming week. Customers who booked via a travel agent (including online travel agents) will be contacted by their agent rather than the airline.

Typically, customers flying internationally will be offered an alternative flight via another capital city or a partner airline, or an alternative day. Disruption to domestic passengers is expected to be minimal given the continued high frequency on most routes.

The latest information will be published on Qantas and Jetstar websites. Customers are encouraged to check this before calling the airline.

To provide customers with greater flexibility and confidence when they book, Qantas and Jetstar will waive change fees for new international bookings made from today until the end of March, if customers change their travel plans[4]. This applies to travel commencing up to 30 June 2020 and is limited to one free change per customer. Customers will need to pay any fare difference.


Route Change Effective dates

(until mid-Sept 2020)

Sydney-Tokyo (Haneda) B747 replaced by smaller A330 30 March



– 7 return flights per week cancelled (QF 37/38)

– B787 replaced by larger A330 on 7 return flights per week (QF 35/36)

– 20 April

– 4 May

North America 
Brisbane-Chicago Route launch postponed Was to start 15 April
Brisbane-San Francisco Route suspended (3 return flights per week) 18 April
Sydney-San Francisco B787 replaced by larger B747 18 April
Melbourne-San Francisco Route suspended (4 return flights per week) 18 April
Sydney-Dallas/Fort Worth A380 replaced by smaller B787 20 April
Melbourne-Los Angeles A380 replaced by smaller B787 1 June
Sydney-Vancouver Seasonal service suspended (3 return flights per week) June and July only
United Kingdom
Sydney-London (Heathrow) – Flights to operate via Perth (instead of Singapore)

then non-stop to London.

– Perth-London to become double daily as a result.

– A380 replaced by smaller B787

20 April
South America
Sydney-Santiago Delaying planned B787 introduction and continuing with B747 1 August

Note: The suspension of the A380 and First Class from Singapore routes will see the Qantas First Lounge in Singapore close temporarily, with customers instead invited to use the adjacent Qantas Business Lounge.

Note: Qantas B787 has approx. 250 less seats than an A380.  


Qantas – Extension of previously announced cancellations

(Until mid-Sept 2020 unless stated)

Route Change
Sydney-Shanghai Route continues to be suspended until at least mid-July (7 flights per week)

(sole route to mainland China)

Sydney-Hong Kong Reduced from 14 to 7 return flights per week
Melbourne-Hong Kong Reduced from 7 to 4 return flights per week (1 additional cancellation per week from previously announced cuts)
Brisbane-Hong Kong Reduced from 7 to 3 return flights per week (1 additional cancellation per week from previously announced cuts)

 Note: Further capacity reductions will also be made on flights to Japan and New Zealand, with other Asian routes under evaluation.


Jetstar Airways – Summary of New Changes

Routes Change Effective date

(until end June but may be extended)

Melbourne-Bangkok Route suspended 1 May
Sydney/Melbourne-Ho Chi Minh Flights reduced by over 50 per cent 1 May
Japan routes Flights reduced by almost 40 per cent 20 May
Brisbane-Bali Minor flight reductions 1 May

Note: Further capacity reductions will also be made on flights to New Zealand, with other Asian routes are under evaluation.


Emirates introduces generous waiver policy enabling customers to book with peace of mind

Emirates is providing customers more flexibility, choice and value through its newly introduced waiver policy for any bookings made on or before 31 March 2020, allowing customers across its network the choice of changing their travel dates without change and reissuance fees.

The move provides Emirates’ customers with peace of mind should they decide to change their travel plans due to the evolving COVID-19 situation. Customers can change their booking to any date for travel within an 11-month date range in the same booking class without change penalties. Difference in fare, if applicable applies. The policy covers all existing destinations across the Emirates network.

Adnan Kazim, Chief Commercial Officer, Emirates Airline, said: “We want our customers to feel fully supported, comfortable and confident when making travel plans, while offering them the best fares, without incurring change fees should they decide to delay or adjust dates. The situation remains dynamic and we will continue to look at ways to provide flexibility, convenience and peace of mind for our customers.”

Emirates Skywards will also be providing more flexibility to its members who have been impacted by the outbreak of the coronavirus through imposed travel restrictions and flight reductions. Skywards Platinum, Gold and Silver members can maintain their current status by fulfilling 80% of their tier travel requirements between 31 March and 30 June 2020. In addition, Skywards members booked to travel between 1 March and 30 June 2020 will be able to benefit from an additional 20% bonus Tier Miles.

For additional peace of mind, Emirates is also taking its aircraft cleaning process to the next level through additional precautionary measures of implementing enhanced disinfecting procedures on all aircraft from Dubai regardless of route, as well as flights from destinations most affected by COVID-19. If the airline is alerted to any suspect or confirmed cases of infectious diseases, teams will be immediately deployed for a deeper cleaning to thoroughly disinfect all cabins of that aircraft with stronger, approved chemicals. Across all its aircraft, Emirates utilises HEPA filters, which are proven to remove more than 99% of viruses in the cabin environment. If there is a suspected case onboard, Emirates will go a step further to replace all the HEPA filters on the aircraft. Watch the video on Emirates’ enhanced aircraft cleaning process.

Customers are advised that fare differences or applicable taxes may apply if they wish to change their bookings to a different fare class. Current refund and rebooking conditions for tickets issued before 5 March still apply.  Customers impacted due to cancellations of flights impacted by the COVID-19 virus are advised to check for rebooking or rerouting options.

Customers who wish to change their travel arrangements after making bookings on or before 31 March can visit their travel agent or contact the Emirates call centre at +852 3071 3019.

For more information on Emirates, including how to book flights and a complete list of terms and conditions, visit