Hotel Manager Appointment News at The Sukhothai Bangkook

The Sukhothai Bangkok’s General Manager, Gregory Meadows, has announced the new appointment of Pattama Yoshimura as Hotel Manager with immediate effect. Pattama graduated with a Bachelor’s Degree of Arts in Travel Industry Management from Mahidol University International College and started her career at Shangri-La Hotel Bangkok. In 2001, she joined Sheraton Grande Sukhumvit as Assistant Manager and was promoted to Front Office Manager.

Eventually, her career direction took her to Phuket where she obtained an executive position Le Royal Meridian Phuket Yacht Club as Director of Rooms responsible for Front Office Operations, Housekeeping and Revenue Management.

A position as Director of Rooms at InterContinental Bangkok lured Pattama back to Bangkok in 2007. After two years at the hotel, she was promoted to Executive Assistant Manager before moving to InterContinental Hua Hin Resort as General Manager. Pattama has gained strong experience in the hotel industry, with more than 12 years at international hotels in Thailand prior joining The Sukhothai Bangkok. Pattama looks forward to delivering our well known superior experience of customer service and professionalism to our guests.

Neelima Chopra named Chief Sales and Marketing Officer for Marriott International, Asia-Pacific

Marriott International has named Neelima Chopra as Chief Sales and Marketing Officer for Marriott International, Asia-Pacific. This is a new position created in accordance with Marriott International’s continental structure that has been developed to implement Marriott’s overall sales, marketing and revenue management strategies throughout the region and help support the company’s aggressive growth plans in Asia Pacific.
Chopra, who has held senior leadership positions with the Oberoi Group and IHG (InterContinental Hotels), brings a wealth of regional and international experience to her position with Marriott International.
“We looked internationally to full this key position in our Asia-Pacific regional team and I am delighted to be able to announce Neelima to the position of Chief Sales and Marketing officer,” announced Simon Cooper, Marriott’s President and Managing Director, Asia Pacific.
“Neelima brings exactly the regional and global skills and mind-set that we need to further develop and grow our business in Asia. We have strong growth and revenue goals for the region and I am confident that Neelima will help to guide our sales teams across the region to meet these goals as we expand in China, India and across the Asia-Pacific region.”
Commenting on her new position, Chopra commented: “I am delighted to taking up this industry leading position with Marriott International in Asia. With such strong brands operating in the region and great growth forecasted for the future, I really believe there could be no better time to be joining the dynamic company. I look forward to furthering the Marriott International and its portfolio of iconic brands and hotels throughout Asia.”
Chopra, who joins Marriott International from the Oberoi Group, has a proven track record at motivating regional teams and delivering outstanding results and will play a key role in the company’s success in India where Marriott International recently announced it would operate 100 hotels in India in the next five years.
Marriott International, Inc. (NYSE: MAR) is a leading lodging company with more than 3,600 lodging properties in 71 countries and territories. The company is headquartered in Bethesda, Maryland, USA, and had approximately 129,000 employees at 2010 year-end. It is ranked by FORTUNE as the lodging industry’s most admired company and one of the best companies to work for. In fiscal year 2010, Marriott International reported sales from continuing operations of nearly $12 billion.

Korean Air receives next generation B737-900ER aircraft

‘Boeing Sky Interior’ maximizes cabin comfort on short to mid-haul flights

Korean Air gears up to upgrade its cabin facilities to the world’s premium standard.

Korean Air yesterday received two B737-900ER next generation aircraft with innovative Boeing Sky Interior. With a 159 seat capacity, this new aircraft provides the state-of-the-art AVOD (Audio Video On Demand) system to passengers in all three classes. Korean Air will first operate the aircraft on its domestic routes and will expand to short to mid-haul international destinations such as Southeast Asia and China in July.

Korean Air completed its cabin refurbishment project for mid to long-haul flights early this year, and is the first airline in Northeast Asia to operate a super jumbo A380 service since June. By adopting the next generation B737-900ER aircraft, Korean Air aims to further improve its premium service strategy.

B737-900ER with Boeing Sky Interior provides not only AVOD system, but also electronic power socket and USB port for recharging electronic devices such as laptop, MP3 and smart phone in
all three classes. With iconic menu design and touch-screen monitor, Korean Air’s ‘New Entertainment Program’, newly applied to AVOD system in B737-900ER, provides passengers
with easy to use and enhanced inflight entertainment experience. The New Entertainment Program consists of five different menus and provides about 60 movies, 5,000 songs, 70 documentaries and various news and short features. Also, passengers will be able to search for their favorite songs by typing only the initial letters of the title. The 737 Boeing Sky Interior also features a stylish and even more comfortable cabin environment with the newly sculpted sidewalls and new windows adding a modern and stylish touch. Also, the newly improved and expanded Pivot Bins not only enables passengers to load more baggage, it also helps keep disturbances to aisle seat passengers to the minimum. The
LED (light emitting diode) lightening system offers a range of ambient light programs, from soft sky blue hues to a calm and relaxing palette of dusk colors, while the new touch-screen attendant panel offers enhanced convenience.

Korean Air is rolling out the AVOD system in all classes and plans to fit out its 14 short to mid ranged B737NG (Next Generation) models such as 4 B737-900ERs and 10 B737-800s, which
are scheduled to be delivered by next year, with the Boeing Sky Interior.

Accor To Reveal Findings Of Its Asia Pacific Business Travel Survey 2011


Accor has just completed its Asia Pacific Business Travel Survey 2011. This comprehensive study seeks to better understand the travel and behavioural preferences of business travellers in Asia Pacific. The survey interviewed over 10,000 respondents who made business trips in the first half of the year.

Amongst the aspects that the survey covered include the number of trips made by business travellers in Asia Pacific in the first half of 2011, estimated number of business trips for the second half, destinations which are most frequented by Asia Pacific’s business travellers, spend in terms of accommodation, duration of each business trip, factors influencing accommodation choice and hotel facilities and services usage as well as interesting and anecdotal insights into the business travel experience.   

Detailed findings and country specific data will be available from July onwards, when Accor unveils the finalised results for its survey in the following markets.

Abu Dhabi Continues Upward Trajectory Strong Across-The-Board Hotel Performance In 2011 First Five Months

Abu Dhabi’s hotels and hotel apartments continued their strong  performance in the first five months of this year with increases in guest numbers, guest nights, occupancy, revenue and length-of-stay, according to the latest figures released by Abu Dhabi Tourism Authority (ADTA).

Hotel guest numbers climbed 10% from January to May end compared to the same period last year rising to 866,501, while guest nights climbed 26% to 2,615,503. Occupancy increased 10% to 71%, revenue was up 6% to AED 1.9 billion (US $513m) while average length-of-stay expanded by 15% to just over three nights.

“Increased destination competitiveness with average room rates falling 15% year-on-year for high quality product has contributed to our appeal,” said Lawrence Franklin, Strategy & Policy Director, ADTA. “Hotel stays  in Abu Dhabi are now more affordable than other established upscale destinations including Dubai, Paris, Sydney, New York, Rome and Tokyo.”

Abu Dhabi’s year- to-date hotel occupancy and rev-par performance is also stronger than many global cities including Beijing, Berlin, Buenos Airies, Los Angeles, Madrid and Tokyo. 

Despite a fall off in average room rates, hotel room revenues increased by 5%. Food and beverage continued to be a major revenue earner contributing 10% more than in the first five months of 2010.

International markets performed well with the UK maintaining pole position as Abu Dhabi’s key guest source. From January-May some 62,022 British nationals stayed in the emirate’s hotels, a 17% increase on the first five months of 2010. Other double-digit growth came from India, from where guests rose 22% to 41,072; Germany, which increased 15% to 30,008; Saudi Arabia, which increased 39% to 22,546; France, which was up 33% to 21,501; Italy, which rose 20% to 13,944; Russia which rocketed 46% to 6,323 and Kuwait, which was up 14% to 6,285.

Having full time promotional representation on the ground in Moscow has no doubt contributed to this result and we will  build on this with the opening of a dedicated office there,” said Franklin. “The recent launch of our on-the-ground presence in the USA should soon produce results with plans to work with two of the main American travel distribution arms and the ongoing development of Etihad’s Essential Abu Dhabi incentive stop-over programme is further enhancing our destination  proposition.

“Summer is expected to be quieter though we are looking for offsets from our Summer in Abu Dhabi festival but given the celebration  of the Holy Month of Ramadan in August, we have to be sanguine about expectations.

“The destination is, though, gearing up for a hectic final quarter which sees the opening of no less than 10 new major luxury properties – many upscaling our beach offering – as well as a packed events programme surrounding November’s third staging of the F1™ Etihad Airways Abu Dhabi Grand Prix; December’s celebrations to mark the 40th anniversary of the United Arab Emirates and ADNEC’s hosting of World Green Tourism conference and exhibition culminating in a grand year-end finale with the hosting of the Volvo Ocean Race fleet and the major activations surrounding this which will make Abu Dhabi the Middle East destination to be in to welcome in 2012.

“We also anticipate accrued benefits from increased air uplift  such as the recent launch of Cathay Pacific’s four-times-weekly services from Hong Kong and Etihad’s planned upscaling of its Manchester-Abu Dhabi frequencies to twice daily from August.”

Caption: Etihad’s upscaled twice-daily Manchester-Abu Dhabi service from August to aid destination’s air accessibility

City Kitchen

Fast, fresh and delivered food to your door!
Prepared fresh, delivered fast, City Kitchen brings a new dimension to home and office food delivery.
From today, Hong Kong islanders can enjoy a new, fast and easy-to-use food, beverage and convenience store delivery service that brings fresh, quality cuisine to homes and offices. With CITY KITCHEN, delicious dishes from around the world can be ordered from one outlet by web or phone.
The menu of delicious dishes, from around the world, travel well and arrive at your door to satiate your appetite – all of the menu items are created using the freshest ingredients.  Cooked to order in a state-of-the-art kitchen by specialised chefs, different cuisines can be delivered together – meaning no more fights over who wants what for lunch/dinner!
The extensive menu of over 250 options includes Hong Kongers’ favourite cuisines: Japanese, Chinese, Thai, Italian, Indian, Burgers and Salads. Making life easier for vegetarians, the site enables you to view all of the vegetarian options, across a range of cuisines, with one simple click. Or for the indecisive, just click on ‘Top 20’ to see the most ordered list.
CITY KITCHEN also offers a wide range of set meals for family style dining. Catering to large corporate functions, CITY KITCHEN can set up an account for repeat corporate clients, which enables them to benefit from credits and discounts. For ease and convenience, CITY KITCHEN has an optimal customisation button, in the form of a plus sign when you place your order, which lets you put your name on your meal. No squabbles at the table!
Run out of bevvies? Not a problem, the list of beverages that can be delivered to your door includes wine, beer, spirits, mixers, water, soft drinks and juice.
The handy Convenience Store offers all you need – condoms, gum, cards and Panadol, to shaving gel and a tooth brush.
So simple, even a chimp can do it – just log onto to browse the menu and you can make your order online or by calling 3111 2225. The dedicated fleet of bikers can deliver your requests, anywhere on Hong Kong Island, on time.

Turkish Airlines Wins 3 at SKYTRAX 2011 World Airline Awards

Brings home awards for “Best Airline Europe”, “Best Airline Southern Europe” and “Best Premium Economy Seats”

Hong Kong, June 27, 2011 – Turkish Airlines has been named the winner in three categories of the SKYTRAX 2011 World Airline Awards held in Paris, France, for “Best Airline Europe”, “Best Airline Southern Europe”, and “Best Premium Economy Seats” for its new Comfort Class seating. Turkish Airlines’ General Manager Temel Kotil Ph.D. was on hand to receive the awards from SKYTRAX CEO Edward Plaisted.

The awards are based on a customer satisfaction survey carried out over a 10-month period by SKYTRAX, a world recognized brand associated with air travel excellence in the 21st century, in which 18.8 million airline customers from over 100 different nationalities participated.

One of the fastest growing airline companies in the world, Turkish Airlines’ triple-win at the SKYTRAX 2011 World Airline Awards (also known as the Passengers’ Choice Awards) has cemented its position as a leading player in the global aviation industry. The airline also won the SKYTRAX Award for “Best Airline Southern Europe” in 2009 and 2010, as well as “Best Online Catering – Economy Class” in 2010.

Relais & Ch

Relais & Châteaux’s member property The Pavilions, Phuket has joined Bangkok Airways new “Exclusive Chef in the sky by Bangkok Airways” campaign.
As part of the campaign, Relais & Châteaux’s The Pavilions in Phuket will create a special menu of the month to be served onboard in Bangkok Airway’s Blue Ribbon Class (business class) for 6 months, starting this July, on the Bangkok-Samui, Bangkok-Phnom Penh, Bangkok-Maldives, and Bangkok-Mumbai routes.
Bangkok Airways’ operates business class or Blue Ribbon Class on its Airbus A319 which has 12 business class seats and 108 economy class seats.  The Blue Ribbon Class is available on various domestic and international destinations include Samui, Singapore, Hong Kong, Phnom Penh, Mumbai and Maldives.
Located in Phuket, The Pavilions has been a proud member of the Relais & Châteaux group since 2007. The Pavilions represent the ultimate romantic destination, providing guests with individual pool villas and unmatched tranquility.
Designed to offer total privacy and extraordinary space, The Pavilions allows couples to spend precious uninterrupted time together. With this in mind, every aspect of The Pavilions –from the impeccable service and exceptional standards – evokes a sense of intimacy and timeless romance.

DoubleTree by Hilton, Kuala Lumpur Celebrates 1st Birthday

Over RM500,000 worth of giveaways in hotel room nights and dining vouchers up for grabs

DoubleTree by Hilton, Kuala Lumpur is celebrating the hotel’s 1st Birthday Bash by giving away 1000 room nights and 1000 Makan Kitchen dining vouchers worth over MYR500,000 through various exciting activities. Running from 13 July to 5 August, the campaign will target both local visitors and international travellers, especially from Singapore, Hong Kong and Australia.

“Warm, friendly and caring hospitality is the hallmark of the DoubleTree by Hilton brand. Our success truly reflects the unique guest experience we offer whether it’s through our Sweet Dreams Pillow, delicious F&B offering or memorable events such as Malaysia’s first brides race,” said Ian Barrow, General Manager, DoubleTree by Hilton, Kuala Lumpur.  “This campaign is our way of thanking guests for their overwhelming support over our first year.”

This year’s celebration takes on an added significance as it is also the 25th anniversary of DoubleTree by Hilton’s legendary warm chocolate chip cookie that personifies the brand’s warm welcome, caring and friendly promise to all guests.

The 1000 rooms and 1000 Makan Kitchen dining vouchers will be given away through a number of exciting activities. A not-to-be-missed event will be the mobile DoubleTree by Hilton, Kuala Lumpur Birthday Crew that will be singing and dancing around Kuala Lumpur (15 to 16 July and 22 to 23 July) and Singapore (29 to 30 July). You can hunt for their locations by checking for clues found on DoubleTree by Hilton, Kuala Lumpur’s Facebook page at The Birthday Crew will also be giving away over 5,000 DoubleTree chocolate chip cookies, the hotel brand’s icon for warm hospitality presented to every guest who checks in at DoubleTree’s 230 properties worldwide.

With over 200 room and dining vouchers up for grabs each time the Birthday Crew is in town, all participants have to do is show they are a DoubleTree by Hilton, Kuala Lumpur Facebook fan and answer a simple question to win. They will also be able to win the over 80 vouchers weekly through the hotel’s Twitter (@Doubletreekl) and Facebook, during the campaign period.

The 540-room DoubleTree by Hilton, Kuala Lumpur is a strategically-located, upscale property in the heart of Kuala Lumpur and the first DoubleTree by Hilton brand to be established in Southeast Asia. 

Since August 2010, the hotel has steadily built a reputation in the competitive Kuala Lumpur hotel industry by achieving a series of memorable milestones. Its signature all-Malaysian restaurant, Makan Kitchen, is immensely popular. Featuring three live kitchens serving six types of authentic Malaysian cuisine, the dining experience is complemented with beautifully local themed interiors that have greatly impressed local and international diners. The hotel also hosted the first ever brides race held in Malaysia where brides-to-be raced around the hotel in their bridal wear, competing for a dream wedding package hosted by DoubleTree by Hilton, Kuala Lumpur.


Healthy and Tasty Dishes Created with New Zealand Food

Distinguished Thai Chef crafts a range of dishes to suit every palate

Renowned health and wellness Chef Paisarn Cheewinsiriwat from           Chiva-Som International Health Resorts held a cooking demonstration to highlight the uses of excellent quality New Zealand foods including New Zealand lamb, New Zealand king salmon, Greenshell™ mussels and kiwi fruit.

The demonstration, held at the Bangkok showroom of award-winning New Zealand home and kitchen appliance maker Fisher & Paykel, included a range of dishes that underlined the variety of dishes that can be created with safe and sustainably produced food from New Zealand.

 “New Zealand food and beverage has been increasing in popularity in Thailand. Last year Thailand was the fastest growing export market and this cooking demonstration is an opportunity to show the Thai public      how healthy and nutritious meals can be simply prepared using premium New Zealand produce,”                   said Thanadej Trakul-Yingyong, Acting New Zealand Trade Commissioner to Thailand.

During the cooking demonstration Chef Paisarn prepared a range of dishes that could be enjoyed as part of a healthy diet. In all, four dishes featuring New Zealand food and beverage were prepared:

·         Asian-style Greenshell™Moules marinie?re

·         Baked marinated New Zealand King salmon trout with homemade mustard on bed of sautéed snap peas, garden pea shoot and tomato concasse

·         Roasted New Zealand lamb loin served with onion marmalade, celeriac puree and morel sauce

·         Kiwi ice lolly and kiwi sabayon

Premium Quality Produce

Based on a foundation of sustainably managed farms and fisheries, a globally recognized system of traceability to regulate food safety, and an innovative approach to research, New Zealand has developed its food and beverage industry to a high standard and now exports to over 180 countries around the world.

New Zealand is one of the best countries in the world for growing seafood due to the high quality of its natural environment and clean waters. New Zealand Greenshell™ mussels have a wealth of nutritional benefits and are high in iron, protein and essential Omega-3 fatty acids. Additionally, Greenshell™ mussels, unique to New Zealand, are low in fat, calories and cholesterol. Omega-3 fatty acids, found in seafood such as New Zealand Greenshell™ mussels and New Zealand king salmon, are believed to boost energy, enhance learning ability, and improve problem-solving skills[i].

New Zealand produces a diverse range of high-quality meat products and is the world’s largest export of sheep meat, including lamb. Sheep in New Zealand are raised in free-range open fields year-round, living on a diet    of fresh pasture, grass and nutrient rich clover ensuring the meat is naturally raised. Strict biosecurity controls, quality control processes and geographic isolation have resulted in New Zealand in obtaining animal disease-free status from the World Organisation for Animal Health (OIE).

Kiwi fruit, the most recognizable of New Zealand foods, is a key part of New Zealand’s horticulture industry.    A clean, green environment, diverse geography and climate and excellent soil quality along with stringent biosecurity regulations means New Zealand is free of many of the world’s major pests and diseases. All kiwi fruit exports are produced under the Zespri System, a world-leading ‘end-to-end’ supply chain that is focused on getting the fruit to market with the least environmental impact.