4 Jul 2024 By AK


This prestigious and important international accolade reflects the success of a comprehensive, once-in-a-generation transformation that has elevated every aspect of this flagship five-star hotel at Sunway City Kuala Lumpur

Sunway Resort Hotel, Sunway Hospitality Group’s flagship five-star hotel at Sunway City Kuala Lumpur, Southeast Asia’s premier integrated hospitality and entertainment destination, has been named as the winner of the “Best Luxury Family Resort in Kuala Lumpur, Malaysia” title at the 16th annual Luxury Lifestyle Awards 2024, as it continues to set a gold standard for hospitality.

Based in New York City, the Luxury Lifestyle Awards are considered among the most prestigious accolades in the industry. Selected from 5,000 premium products and experiences across 400 categories in more than 100 countries, the winners form a highly exclusive collection of the finest luxury products and services in the world. As the “Best Luxury Family Resort in Kuala Lumpur”, Sunway Resort Hotel is a fitting inclusion on this illustrious list.

Having completed a once-in-a-generation transformation, this landmark hotel now promises intuitive accommodation, state-of-the-art facilities, iconic culinary collaborations, world-class wellness and more, to create truly exceptional guest experiences. A new selection of original rooms and suites has been designed to cater for the unique needs of different vacation styles, including family breaks and luxury escapes, and a new collection of 17 one- and two-bedroom villas are nestled in tropical gardens with private plunge pools. These villas also set the stage for dedicated wellness retreats including therapies from Sunway MediSpa, an innovative new spa and medical centre.

The resort’s revitalisation has also shaken up the food scene in Malaysia with the debut of a series of acclaimed international restaurant brands. Gordon Ramsay, the world-renowned British chef and restaurateur, has introduced two of his popular dining concepts – Gordon Ramsay Bar & Grill and Street Pizza – to Malaysia for the first time, and Black Tap Craft Burgers & Shakes, the acclaimed New York-style outlet, is now delighting families at the hotel.

Other five-star facilities include the Premium Leisure Lounge, a stunning space dedicated for families to unwind, Wonderland Explorers, an inspiring kids’ club with a dedicated Science Academy, and Waterventure, the vibrant outdoor aqua play zone, while the resort’s freeform pool has been enhanced with waterfalls, LED lights and underwater speakers, and the revamped 24-7 fitness centre is now powered by Technogym.

This extensive programme of upgrades and innovations has successfully raised Sunway Resort Hotel to the pinnacle of hospitality in Malaysia and positioned it as the “Best Luxury Family Resort in Kuala Lumpur”.

Mr. Alex Castaldi, Chief Operating Officer of Sunway Hospitality Group, said: “I am delighted that Sunway Resort Hotel has been recognised with this highly prestigious international honour. Our recent transformation has touched upon every aspect of our flagship property, including uplifting family facilities and one-of-a-kind services. I would like to thank the hotel’s entire team for their commitment to excellence, and the experts at the Luxury Lifestyle Awards for recognising our dedication to delivering unparalleled hospitality. Looking ahead, we will continue striving to create outstanding five-star family experiences.”

“This award has placed the Sunway Hospitality Group on the international stage yet again, and it is indeed heartwarming to know that we are recognised among the most prestigious products and services in the industry. The group is and will continue to create truly memorable experiences, no matter which Sunway hotels and resorts they step into in Malaysia, Cambodia and Vietnam; and with more exciting new developments coming soon into our portfolio”, added Mr Castaldi.

Sunway Resort Hotel is set in the heart of Sunway City Kuala Lumpur, a spectacular 324-hectare integrated township comprising three hotels, the Sunway Lagoon Theme Park, Sunway Pyramid Mall, Sunway Pyramid Convention Centre, Sunway Medical Centre, Sunway University and more, all nestled amid lush, tropical gardens. It is conveniently located just 20 minutes from downtown Kuala Lumpur and a short drive from KLIA and Sultan Abdul Aziz Shah Airport.

For more information and to experience award-winning hospitality at Sunway Resort Hotel, please visit www.sunwayhotels.com/sunway-resort.